NEPA’s greatest strength is the quality of its workforce.  Time and time again, NEPA workers outperform their counterparts throughout the U.S.  Esteemed national site consultant John Rhodes of Moran, Stahl and Boyer said, “It’s almost like Northeast PA defines what work ethic is. People come to work with an eagerness and a willingness to get the job done.”

 Mericle will be pleased to introduce you to those organizations and individuals who will help you staff your NEPA office.



Despite strong growth in several business sectors since 2000, NEPA’s unemployment rate continues to run higher than state and national averages.

The following table compares combined statistics for Lackawanna and Luzerne counties (NEPA) to those for the state and nation. The rates are seasonally adjusted and have been rounded.


You can learn more about the programs and organizations in Northeast PA that will help you find and train your employees by reading Mericle’s Northeastern Pennsylvania Workforce Resources Guide.


benco_dental_logo“In 1930, our grandfather Benjamin Cohen opened a small dental depot in Downtown Wilkes-Barre.  Since then, Benco Dental has become the nation’s largest independent dental distributor, with operations in 35 states.  Key to our growth has been the excellent and dedicated team of Benco associates who deliver success, smile after smile, to thousands of dental customers every day.  When we outgrew our previous facility, the quality and loyalty of our people made it an easy decision to stay and invest right here in Northeastern Pennsylvania.”

Charles Cohen & Richard Cohen   I   President & Senior Vice President
Benco Dental Supply Company, Inc.   I   Jenkins Township, PA


bimbo-bakeries-logo“Our workforce at the Entenmann’s Pittston DC confirms that the NEPA strong work ethic is indeed a fact and not a myth.  Our employees treat the business as if they own it and pay close attention to detail to ensure that the job is done right.  In addition, there is a strong sense of community within the workforce that further reinforces the decision that our company made to locate their first ever cake distribution center in this area.”

George J. Mantel, Jr.   I   Former Distribution Manager
Bimbo Bakeries USA   I   Jenkins Township, PA


kane_is_able_cpg“The workforce here (Scranton) is very strong.  The work ethic is fantastic. We feel a lot of our success as a company is due to the fact that our associates have a genuine concern about doing a great job for our customers.  That’s what makes us successful in Northeastern Pennsylvania.”

Dick Kane   I   President
Kane Is Able   I   Scranton, PA

index“We have a great workforce.  We have capable people who are passionate about achieving their goals.  We are in a low-cost area yet we have people with the skills you might think you would find only in a high-cost area.  Everything in Northeast PA is just right.  It’s the Goldilocks theory of doing business.”

Scott Meuser   I   Chairman & CEO
Pride Mobility Products Corporation   I   West Pittston, PA


gertrudehawklogo1“Even though we own and operate 73 retail stores that cover a 150-mile radius from Pennsylvania to New Jersey and upstate New York… I can tell you that the very best people we have working for us can be found right here in Northeastern PA.  In this business, we live for the holiday seasons. That means we have no choice but to meet our commitments.  And our employees do everything to make sure that happens – year after year.  We just have terrific people.”

David W. Hawk   I   Chairman of the Board   I   Director of Research & Development
Gertrude Hawk Chocolates   I   Pittston, PA


C3i Hex Logo“Since relocating our US based call center to Wilkes-Barre in November of 2007, C3i has had the opportunity to recruit and train more than 175 technical people to support our pharmaceutical clients.  The workforce in NEPA is very strong, and we are continually able to obtain excellent people who are qualified, professional and dedicated to quality.  Our customer satisfaction scores, which are a direct evaluation of our call center personnel, average 96%.”

Robert Jones   I   Former Chief Financial Officer
C3i, Inc.   I   Wilkes-Barre, PA



cost of living





Allied Services Integrated Health System  
Altria Group    
 Luzerne County
Bank of America    
 Lackawanna County
Berkshire Hathaway Guard Insurance Group    
 Luzerne County
 Lackawanna County
Community Health Systems, Inc.    
 C3i Hex Logo
C3i Healthcare Connections    
 Luzerne County
 Lackawanna County
Frontier Communications   
Geisinger Health System    
 Luzerne County
 Luzerne County
 Lackawanna County
 Luzerne County
Met Life    
 Lackawanna County
Penn Foster Career School    
 Lackawanna County
 Luzerne County
PNC Bank    
 Lackawanna County
 Luzerne County
Sallie Mae Navient    
 Luzerne County
Social Security Administration    
 Luzerne County
 Luzerne County
TMG Health    
 Lackawanna County
Lackawanna County
U.S. Department of Veteran Affairs    
Luzerne County
Lackawanna County
Luzerne County
Luzerne County